At Rinsed Co, we are a small Australian business and do not offer returns, refunds or exchanges for change of mind, incorrect sizing selected by the customer, or personal preference.
Please ensure you carefully check our size guides and product information before placing your order.
We will only replace or refund an item if:
● You receive the wrong size to what you ordered.
● You receive the wrong colour or incorrect product.
● Your item arrives with a manufacturing fault or defect.
If any of the above applies, please contact us as soon as possible via email or Instagram Direct Message with your order number, a description of the issue, and clear photos where applicable.
Once we have reviewed your claim, we will organise a replacement, exchange, or refund where appropriate.
We appreciate your understanding and support as a small Australian business.
About rinsed Co.
The Rinsed Co was born from a crew of mates chasing the good life—camping trips by the Murray, wakeboarding and surfing behind the boat, sending it on skis and bikes, and laughing around the fire with a few cold ones. No matter the skill level, it was about getting out there, making memories, and living in the moment.
We started filming and sharing what we love, and quickly realised it resonated—because it’s real. It’s mates having a crack, pushing each other, and soaking up everything the Aussie outdoors has to offer.
For us, Rinsed isn’t just a brand—it’s a lifestyle. It’s about freedom, adventure, and that “send it” mentality. Every time you rep Rinsed or watch one of our videos, you’re part of that journey. You’re backing a group of mates determined to keep living the Aussie dream and bringing people along for the ride.